Qualities to Look for in Your Travel Consultant



When it comes to planning a cruise or any vacation, the very first decision one has to make is whether or not to book their trip through a travel professional. And while there are many benefits to doing so, not all of them are created equal. So what qualities should a great travel agent possess? We’re so glad you asked! Consider using a specialist in the type of vacation you would like or the destination you prefer.

1. They should know their stuff.

Contrary to popular belief, all cruises are not created equal. Your travel consultant should have an intimate knowledge of each line and what distinguishes them from their competition. They also need to be well versed in the ships within any line’s fleet and how they differ from one another. Carnival Vista is going to offer a far different experience than the same line’s Sunshine, and a great travel agent will know which is right for their clients. More importantly, they’ll know which one is wrong… and why.  Same applies to land destinations and resorts, especially all-inclusives.

2. They need to put your needs first.

Like a computer program, a good agent should be user-friendly. The last thing you want is someone who makes you feel like a number. Most of us only get one or two vacations a year, and we want it to feel special. A great planner will help cater the trip to your specifications… and do it with a smile. Obviously, it’s in their best interests to do so, because a happy client is a repeat client!

3. They should be hard-working.

If all you want is someone to click on a cruise line’s web site and randomly quote you a price… well, heck, you can do that yourself. Give your consultant enough information, and he’ll be able to do it for you. A good travel agent should get you a decent price, throw in a few perks, help you plan the trip, and be aware of price drops which could mean saving you even more money.

4. They should offer you something above and beyond.

One of the best reasons to use a travel agent is that they’re going to not only get you the best deal possible, but sweeten the pot for choosing to give them your business. Maybe that means some onboard credit or a bottle of wine greeting you upon arrival. If there’s not at least a little something extra in it for you, you’re not with the right person.

5. They should never charge you a fee.

If a travel agent tries charging you a fee for their services, run – don’t walk – in the opposite direction. There are plenty of great travel agents who receive their compensation from their travel partners as opposed to charging clients for whom they work. That’s one of the reasons that they are able to get better deals for you: they work directly with the cruise lines, making it possible for them to strike deals that you, as an individual, would not be able to get.

You can be sure Getaway Dreams Come True Travel fulfills the above criteria and we look forward to crafting your lifetime memories for you with the benefits that our host agency, Cruises and Tours Unlimited, provides. To schedule your personalized Vacation Planning Session,  please call 724.752.2655.


You may wish to view other blog posts on choosing your travel consultant and your lifetime memories destination:

Etiquette When Working With Your Travel Specialist

What Sets Getaway Dreams Come True Apart from Other Travel Agencies?

Should You Use a Travel Consultant To Book Your Lifetime Memories, Including Cruises?

Is A Cruise Travel Vacation For You?

Is the All-Inclusive Experience for You?

Should You Arrive for Your Cruise A Day Prior to Embarkation?

Tips for Cruising on a Budget


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